Monday 17th April 2023

OpenFn (U.S. Servers) Data sent to naked domain ( not reaching inboxes

** Update at 15:10 UTC **

Fixed via updated DNS records

** Initial issue detected **

We're investigating a potential issue related to naked domain redirects. If you have a form fordwarding or webhook notification service set up to send data to an OpenFn inbox that does NOT contain "www" you may not be able to send data to OpenFn right now. Change your form forwarding / webhook noticiation address to include the "www" as below...